FAQs

How to place an order?

Click on the "buy" button and enter your shipping/payment details on consecutive screens and it is done. You would receive a confirmation both as a text on the screen as well as via mail. 
There is no need for an account to purchase the product. You can purchase the product directly also.
 

How secure is my personal and financial data?

We do not sell your personal information to any other person
The Site is committed to protecting the privacy of the Users' personal information.
 

Do I see product only on a single day?

No, we sell and display just multiple products a day. It typically stays live until 12.00 AM. as a deal and next day these products are moved into online store and new products are on deal. Our standard shipping terms are 7-10 working days.
 

How soon will my order gets dispatched?

Our standard shipping terms are 7-10 working days. If your order is not shipped till the 10th working day, you will be compensated by a free gift when your consignment gets dispatched. Once the consignment is dispatched, you will receive a courier name and consignment number. You can track the same in the concerned courier website.


What are the payment options available?

We offer the payment options of net banking/credit cards/debit cards of almost all leading banks in India.


How to track my order?

On the home page, there is a tag-track my order. Once you are done with purchasing the product, you are given an order number, type the order number in the box given near "track my order", you will be guided regarding the delivery status of the product.


Are there any hidden costs?

There are absolutely no extra taxes, hidden costs or additional shipping charges. The price mentioned on the website on the order confirmation page is what you have to pay and is the final price. Our prices are ALL inclusive. All taxes are included with the list prices.


How is it possible to provide such branded products at these discounts. Is it real or fake?

Whaaky works on the principle of providing great combos at real discounts. Whaaky boasts itself of a clean background and a defined audience. Whaaky closely associates itself with brands and works on stock lots opportunity model. Whaaky neither manufactures nor has any capabilities to manufacture. A complete sync is maintained with the brands to ensure branded products are provided exclusively to customers. It is a distributor platform where the brands provide quality products and Whaaky acts as a mediator between the brand and the customer, thereby, customer benefitted by both the branded product and the price. Brands are willing to provide these products as limited period offers because of the immense customer reach of way2online community. These offers are short-lived and customers have to rush and grab to get benefitted.


You seem to show a product in your website, but I received a different product ?

As per the company’s business model, Whaaky works on picking stock lots from the brands it has associated itself with. The quantity picked from the lots is huge that controlling specifications tend to become a humongous task. Despite this, Whaaky, for the sake of customers, ensures that it completely controls the price and size variant of products and delivers products strictly based on requirements of the customers. To control the design and colour might get too very tedious to handle. But Whaaky gives this free will to customer that if customers are not satisfied with the product that they have received, whaaky can provide the customer with a different design of the same product, as per what is shown in the website.


"This is not an original product. It looks like chinese make."

Whaaky doesn’t manufacture any product nor do we have capabilities to manufacture. We are completely in sync with all the brands and ensure branded products are provided exclusively to customers. None of the products provided are duplicates. All products are bought from the factories of the brands. As per the company’s business model, Whaaky works on picking stock lots from the brands it has associated itself with. The quantity picked from the lots is huge that controlling specifications tend to become a humongous task. Despite this, Whaaky, for the sake of customers, ensures that it completely controls the price and size variant of products and delivers products strictly based on requirements of the customers. To control the design and colour might get too very tedious to handle. But Whaaky gives this free will to customer that if customers are not satisfied with the product that they have received, whaaky can provide the customer with a different design of the same product, as per what is shown in the website.


What should be done if the packaging of  product has been opened or tampered with upon delivery?

If the packaging of product has been opened or tampered with upon delivery, do not accept the product. The replacement product will be replaced and shipped immediately.


Are there any extra shipping charges?

No there is no extra shipping charge. Shipping of the product is absolutely free.


How do I contact Whaaky.com?

For customer support Email us at support@.....................com Or
Call us at ...................


Is there a possibility of me having a vendor relationship with Whaaky.com?

Yes, we give an opportunity to have a vendor relationship with us.
To contact us mail us at vendors@whaaky.com


Can I give bulk order?

Yes, you can give bulk order. For bulk order enquiries mail us at support@whaaky.com


What is Whaaky Club ?

Whaaky club is the loyalty program offered by Whaaky to all its loyal transacting users. The customers who have already transacted earlier gets upgraded as an exclusive Whaaky club user.


How do I upgrade myself as a Whaaky Club User?

You can become a Whaaky club exclusive user by doing a transaction at whaaky.com


What are the benefits that I receive?

As part of the previlige program, you stand a chance to avail numerous offers from brands